Managing the disposition of records – Microsoft SC-400 Certification
By Isabella Morgan / August 11, 2023 / No Comments / IBM and Microsoft Exams, OneDrive for Business, The components of API Connect
When information reaches the end of the retention period assigned, there are multiple reasons as to why you might want to review the information prior to deletion. For example, instead of permanently deleting the information, you might want to do the following:
- Suspend deletion of specific content for litigation reasons.
- Assign a different retention period for the information.
- Move the information from its existing location to an archive due to historical value.
This is where disposition review comes into play, allowing you to select one or more reviewers at the end of the retention period to make sure that the information is safe to be deleted or take another action on.
We briefly discussed the possibility to use disposition reviews in retention labels in the Configuring labels for records management section of this chapter in steps 7 and 8.
Figure 12.32 gives us the workflow for a disposition review:

Figure 12.32 – The workflow of a disposition review
Note
Remember to grant reviewers the correct permissions in the compliance center. The role in question is the Disposition Management role. More information on the permissions required and new features regarding permissions can be found on the following page: https://docs.microsoft.com/en-us/microsoft-365/compliance/disposition?view=o365-worldwide#permissions-for-disposition.
There is not much else to the configuration of the workflow outside of the steps taken in the previously mentioned steps 7 and 8 of the Configuring labels for records management section.
With that said, there are some more settings to consider when it comes to disposition reviews. For example, the default email notification sent to reviewers can be customized from the Microsoft 365 compliance center:
- From the Records management page, select Records management settings:

Figure 12.33 – The location of the Records management settings button
2. Select the Disposition notifications tab, where we can see the default message and add content to the default message to clarify it for the reviewers:

Figure 12.34 – The email notification settings for disposition reviews
With the basics of disposition reviews covered, let’s look at how to use the feature in practice.
Viewing and disposing of content
When a reviewer is notified that they have content to review, they can click the link in the email provided or navigate manually to the Microsoft 365 compliance center and the Disposition page. There, reviewers can see how many items for each label are waiting for disposition with Pending disposition displayed under Type:

Figure 12.35 – The Disposition page in the compliance center showing the Pending disposition type
From the Pending dispositions page, the reviewers can see all pending dispositions for a specific label and select an action to take on the items listed:

Figure 12.36 – The Pending dispositions page showing the files pending a disposition review
And that is it for managing dispositions of records. If you are searching for even more information on the topic, stay updated with docs.microsoft.com and keep on learning!
Summary
Wow! What an end to the book. This chapter has been all about records management in Microsoft 365, and as you might see, there is much to it with new features added frequently. We hope that this book helps you conquer the SC-400 exam, and by following the chapters within, they should help you to achieve the 700 points required to clear it and become an information protection administrator.
Practice Exam
This section will have example exam questions that are similar to the test so that you can become acquainted with the format and how to read and answer a question within the allowed time frame.